Common Questions

Reserve as soon as your itinerary is firm, especially for airport pickups, weekends, conventions, weddings, and national-park travel. Same-day availability may be limited.

Pricing depends on the route, vehicle, timing, stops, passenger count, and luggage. Share those details and Black Car IQ will confirm your exact quote before pickup.

A full refund is available when you cancel at least 48 hours before the scheduled pickup. Later changes and cancellations may be charged and are subject to availability.

Black Car IQ serves private itineraries across Utah and Nevada, including airport, corporate, event, and destination travel. Contact dispatch to confirm service for your exact route.

Flight monitoring is available for airport service. Include the airline and flight number when requesting your ride so dispatch can coordinate the pickup.

The fleet includes premium sedans and SUVs, Cadillac Escalades, Chevrolet Suburbans, Mercedes Sprinters, and specialty vehicles. Availability depends on your date and itinerary.

Yes—describe child-seat, service-animal, accessibility, beverage, luggage, or other needs when requesting a quote so the correct vehicle can be prepared.

Yes. Provide the complete pickup address, destination, requested time, and any planned stops so the route can be confirmed.